TERMS OF SERVICE

Welcome to VELA PAPER CO.! The terms "we", "us" and "our" refer to VELA PAPER CO.. VELA PAPER CO. operates this store and website, including all related information, content, features, tools, products and services in order to provide you, the customer, with a curated shopping experience (the "Services"). VELA PAPER CO. is powered by Shopify, which enables us to provide the Services to you.

The below terms and conditions, together with any policies referenced herein (these "Terms of Service" or "Terms") describe your rights and responsibilities when you use the Services.

Please read these Terms of Service carefully, as they include important information about your legal rights and cover areas such as warranty disclaimers and limitations of liability.

By visiting, interacting with or using our Services, you agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these Terms of Service or Privacy Policy, you should not use or access our Services.

SECTION 1 - ACCESS AND ACCOUNT

By agreeing to these Terms of Service, you represent that you are at least the age of majority in your state or province of residence, and you have given us your consent to allow any of your minor dependents to use the Services on devices you own, purchase or manage.

To use the Services, including accessing or browsing our online stores or purchasing any of the products or services we offer, you may be asked to provide certain information, such as your email address and billing and payment information. You represent and warrant that all the information you provide in our stores is correct, current and complete and that you have all rights necessary to provide this information.

You are solely responsible for maintaining the security of your account credentials and for all of your account activity. You may not transfer, sell, assign, or license your account to any other person.

SECTION 2 - OUR PRODUCTS

VELA PAPER CO. sells digital products, including but not limited to digital planners, digital sticker collections, and digital fonts (collectively, "Digital Products"). All Digital Products are delivered electronically as downloadable files. No physical items will be shipped.

We have made every effort to provide an accurate representation of our Digital Products in our online stores. However, please note that colors or product appearance may differ from how they appear on your screen due to the type of device, app, or software you use to access and use the files.

We do not warrant that the appearance or functionality of any Digital Products purchased by you will meet your expectations or be identical to any previews depicted in our online stores. Product previews are shown in commonly used digital planning apps such as GoodNotes and Notability for illustrative purposes only.

All descriptions of products are subject to change at any time without notice at our sole discretion. We reserve the right to discontinue any product at any time.

SECTION 3 - DIGITAL PRODUCT DELIVERY

Upon completed payment, you will receive access to download your Digital Products via a download link provided by email and/or on your order confirmation page. It is your responsibility to download and save your files promptly. VELA PAPER CO. is not responsible for files that are lost, deleted, or inaccessible after delivery.

Digital Products are compatible with select digital planning applications (such as GoodNotes, Notability, or other PDF-compatible apps) on supported devices. It is your responsibility to ensure compatibility with your device and software before purchasing. We do not offer refunds due to incompatibility.

SECTION 4 - ORDERS

When you place an order, you are making an offer to purchase. VELA PAPER CO. reserves the right to accept or decline your order for any reason at its discretion. Your order is not accepted until VELA PAPER CO. confirms acceptance. We must receive and process your payment before your order is accepted.

Because our products are digital and delivered immediately upon purchase, please review your order carefully before submitting. VELA PAPER CO. may be unable to accommodate cancellation requests after an order is accepted and the download link has been issued.

Your purchases are subject to return or exchange solely in accordance with our Refund Policy.

You represent and warrant that your purchases are for your own personal or household use and not for commercial resale, redistribution, or export.

SECTION 5 - PRICES AND BILLING

Prices, discounts and promotions are subject to change without notice. The price charged for a product will be the price in effect at the time the order is placed and will be set out in your order confirmation email. Unless otherwise expressly stated, posted prices do not include applicable taxes.

We may offer, from time to time, promotions on the Services that may affect pricing and that are governed by terms and conditions separate from these Terms. If there is a conflict between the terms for a promotion and these Terms, the promotion terms will govern.

You agree to provide current, complete and accurate payment and account information for all purchases. You represent and warrant that (i) the payment information you provide is true, correct, and complete, (ii) you are duly authorized to use such payment method, and (iii) charges incurred by you will be honored by your payment provider.

SECTION 6 - REFUND POLICY

Due to the instant-access, digital nature of our products, all sales are generally final. Because Digital Products are delivered immediately and cannot be "returned," we do not offer refunds once a download link has been accessed.

Exceptions may be made at our sole discretion in cases of verified technical issues that prevent access to or use of a Digital Product, where we are unable to resolve the issue. Any refund requests must be submitted to hello@velapaperco.com within 7 days of purchase and include your order number and a description of the issue.

SECTION 7 - INTELLECTUAL PROPERTY

All Digital Products sold by VELA PAPER CO., including but not limited to digital planners, sticker collections, fonts, graphics, and all associated designs, are the exclusive intellectual property of VELA PAPER CO. and are protected by U.S. and international copyright and intellectual property laws.

Your purchase grants you a single-user, non-exclusive, non-transferable personal license to use the Digital Product for your own personal, non-commercial use only. You may not:

- Reproduce, copy, redistribute, resell, or share the files with others
- Use the products for commercial purposes, including resale or client work, without a separate commercial license
- Modify, reverse engineer, or create derivative products from our Digital Products for resale or redistribution
- Upload, share, or post our Digital Products on file-sharing platforms, torrent sites, or any other distribution channels

Fonts purchased from VELA PAPER CO. are licensed for personal use only unless a commercial license is explicitly included or separately purchased. Any commercial use of fonts requires a valid commercial license obtained directly from VELA PAPER CO..

Unauthorized use of our Digital Products may constitute copyright infringement and may subject you to civil and criminal penalties. VELA PAPER CO. reserves the right to pursue all available legal remedies in the event of unauthorized use.

VELA PAPER CO.'s names, logos, product and service names, designs, and slogans are trademarks of VELA PAPER CO.. You must not use such trademarks without prior written permission.

SECTION 8 - OPTIONAL TOOLS

You may be provided with access to customer tools offered by third parties as part of the Services, which we neither monitor nor have any control nor input over.

You acknowledge and agree that we provide access to such tools "as is" and "as available" without any warranties, representations or conditions of any kind and without any endorsement. We shall have no liability whatsoever arising from or relating to your use of optional third-party tools.

Any use by you of optional tools offered through the site is entirely at your own risk and discretion, and you should ensure that you are familiar with and approve of the terms on which tools are provided by the relevant third-party provider(s).

SECTION 9 - THIRD-PARTY LINKS

The Services may contain hyperlinks to websites or platforms provided or operated by third parties. We are not responsible for examining or evaluating the content or accuracy of any third-party materials or websites. If you decide to leave the Services to access third-party sites, you do so at your own risk.

We are not liable for any harm or damages related to your access of any third-party websites, or your use of any products, services, resources, or content on any third-party websites. Please review the third-party's policies and practices carefully before engaging in any transaction.

SECTION 10 - RELATIONSHIP WITH SHOPIFY

VELA PAPER CO. is powered by Shopify, which enables us to provide the Services to you. However, any sales and purchases you make in our store are made directly with VELA PAPER CO.. By using the Services, you acknowledge and agree that Shopify is not responsible for any aspect of any sales between you and VELA PAPER CO., including any injury, damage, or loss resulting from purchased products and services. You hereby expressly release Shopify and its affiliates from all claims, damages, and liabilities arising from or related to your purchases and transactions with VELA PAPER CO..

SECTION 11 - PRIVACY POLICY

All personal information we collect through the Services is subject to our Privacy Policy, and certain personal information may be subject to Shopify's Privacy Policy. By using the Services, you acknowledge that you have read these privacy policies.

Because the Services are hosted by Shopify, Shopify collects and processes personal information about your access to and use of the Services in order to provide and improve the Services for you. Review our Privacy Policy for more details on how we, Shopify, and our partners use your personal information.

SECTION 12 - FEEDBACK

If you submit, upload, post, email, or otherwise transmit any ideas, suggestions, feedback, reviews, proposals, or other content (collectively, "Feedback"), you grant us a perpetual, worldwide, sublicensable, royalty-free license to use, reproduce, modify, publish, distribute and display such Feedback in any medium for any purpose, including for commercial use.

You represent and warrant that: (i) you own or have all necessary rights to all Feedback; (ii) you have disclosed any compensation or incentives received in connection with your submission of Feedback; and (iii) your Feedback will comply with these Terms.

We are and shall be under no obligation (1) to maintain your Feedback in confidence; (2) to pay compensation for your Feedback; or (3) to respond to your Feedback.

You agree that your Feedback will not violate any right of any third-party, including copyright, trademark, privacy, or other personal or proprietary right. You are solely responsible for any Feedback you make and its accuracy.

SECTION 13 - ERRORS, INACCURACIES AND OMISSIONS

Occasionally there may be information on or in the Services that contains typographical errors, inaccuracies or omissions that may relate to product descriptions, pricing, promotions, offers, or availability. We reserve the right to correct any errors, inaccuracies or omissions, and to change or update information or cancel orders if any information is inaccurate at any time without prior notice.

SECTION 14 - PROHIBITED USES

You may access and use the Services for lawful purposes only. You may not access or use the Services, directly or indirectly: (a) for any unlawful or malicious purpose; (b) to violate any international, federal, provincial or state regulations, rules, laws, or local ordinances; (c) to infringe upon or violate our intellectual property rights or the intellectual property rights of others; (d) to harass, abuse, insult, harm, defame, slander, disparage, intimidate, or harm any of our employees or any other person; (e) to transmit false or misleading information; (f) to send, knowingly receive, upload, download, use, or re-use any material that does not comply with these Terms; (g) to transmit any advertising or promotional material, including any "junk mail," "spam," or any other similar solicitation; (h) to impersonate or attempt to impersonate any other person or entity.

In addition, you agree not to: (a) upload or transmit viruses or any other type of malicious code; (b) reproduce, duplicate, copy, resell or exploit any portion of the Services or our Digital Products outside of the license granted herein; (c) collect or track the personal information of others; (d) use any robot, spider, scraping, or automated means to access the Services; or (e) interfere with or circumvent the security or authorization features of the Services.

SECTION 15 - AGENTS

15.1 This section ("Agent Terms") applies if you use, allow, enable, or cause the deployment of an Agent to access, use, or interact with any Services. "Agent" means any software or service that takes autonomous or semi-autonomous action on behalf of, or at the instruction of, any person or entity and that can be executed without direct supervision.

15.2 No Agent may access, use, or interact with Services unless it identifies itself and operates in strict accordance with the requirements in section 15.4 below.

15.3 We may limit, including by technical measures, whether and how any Agent accesses, uses, and interacts with Services.

15.4 Agents must: (i) identify that the request is from an Agent and disclose the name of the Agent in the request's user agent string; (ii) not conceal or obfuscate that any access, use, or interactions are from an Agent; (iii) respond truthfully to any question or prompt seeking to determine if interactions are coming from a human or a computer; (iv) not circumvent any measure intended to block, limit, modify, or control whether and how Agents access, use, or interact with the Services.

SECTION 16 - TERMINATION

We may terminate this agreement or your access to the Services (or any part thereof) in our sole discretion at any time without notice, and you will remain liable for all amounts due up to and including the date of termination.

The following sections will continue to apply following any termination: Intellectual Property, Feedback, Termination, Disclaimer of Warranties, Limitation of Liability, Indemnification, Severability, Waiver; Entire Agreement, Assignment, Governing Law, Privacy Policy, and any other provisions that by their nature should survive termination.

SECTION 17 - DISCLAIMER OF WARRANTIES

THE SERVICES AND ALL DIGITAL PRODUCTS OFFERED THROUGH THE SERVICES ARE PROVIDED 'AS IS' AND 'AS AVAILABLE' FOR YOUR USE, WITHOUT ANY REPRESENTATION, WARRANTIES OR CONDITIONS OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING ALL IMPLIED WARRANTIES OR CONDITIONS OF MERCHANTABILITY, MERCHANTABLE QUALITY, FITNESS FOR A PARTICULAR PURPOSE, DURABILITY, TITLE, AND NON-INFRINGEMENT. WE DO NOT GUARANTEE, REPRESENT OR WARRANT THAT YOUR USE OF THE SERVICES WILL BE UNINTERRUPTED, TIMELY, SECURE OR ERROR-FREE. SOME JURISDICTIONS LIMIT OR DO NOT ALLOW THE DISCLAIMER OF IMPLIED OR OTHER WARRANTIES SO THE ABOVE DISCLAIMER MAY NOT APPLY TO YOU.

SECTION 18 - LIMITATION OF LIABILITY

TO THE FULLEST EXTENT PROVIDED BY LAW, IN NO CASE SHALL VELA PAPER CO., OUR PARTNERS, DIRECTORS, OFFICERS, EMPLOYEES, AFFILIATES, AGENTS, CONTRACTORS, SERVICE PROVIDERS OR LICENSORS, OR THOSE OF SHOPIFY AND ITS AFFILIATES, BE LIABLE FOR ANY INJURY, LOSS, CLAIM, OR ANY DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, SPECIAL, OR CONSEQUENTIAL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, LOST PROFITS, LOST REVENUE, LOST SAVINGS, LOSS OF DATA, REPLACEMENT COSTS, OR ANY SIMILAR DAMAGES, WHETHER BASED IN CONTRACT, TORT (INCLUDING NEGLIGENCE), STRICT LIABILITY OR OTHERWISE, ARISING FROM YOUR USE OF ANY OF THE SERVICES OR ANY DIGITAL PRODUCTS PROCURED USING THE SERVICES.

SECTION 19 - INDEMNIFICATION

You agree to indemnify, defend and hold harmless VELA PAPER CO., Shopify, and our affiliates, partners, officers, directors, employees, agents, contractors, licensors, and service providers from any losses, damages, liabilities or claims, including reasonable attorneys' fees, arising out of (1) your breach of these Terms of Service, (2) your violation of any law or the rights of a third party, or (3) your access to and use of the Services.

SECTION 20 - SEVERABILITY

In the event that any provision of these Terms of Service is determined to be unlawful, void or unenforceable, such provision shall nonetheless be enforceable to the fullest extent permitted by applicable law, and the unenforceable portion shall be deemed to be severed from these Terms of Service. Such determination shall not affect the validity and enforceability of any other remaining provisions.

SECTION 21 - WAIVER; ENTIRE AGREEMENT

The failure of us to exercise or enforce any right or provision of these Terms of Service shall not constitute a waiver of such right or provision.

These Terms of Service and any policies or operating rules posted by us on this site constitute the entire agreement and understanding between you and us and govern your use of the Services, superseding any prior or contemporaneous agreements, communications and proposals, whether oral or written.

SECTION 22 - ASSIGNMENT

You may not delegate, transfer or assign this Agreement or any of your rights or obligations under these Terms without our prior written consent. We may transfer, assign, or delegate these Terms and our rights and obligations without consent or notice to you.

SECTION 23 - GOVERNING LAW

These Terms of Service and any separate agreements whereby we provide you Services shall be governed by and construed in accordance with the federal and state or territorial courts in the jurisdiction where VELA PAPER CO. is headquartered. You and VELA PAPER CO. consent to venue and personal jurisdiction in such courts.

SECTION 24 - CHANGES TO TERMS OF SERVICE

We reserve the right, in our sole discretion, to update, change, or replace any part of these Terms of Service by posting updates and changes to our website. It is your responsibility to check our website periodically for changes. We will notify you of any material changes to these Terms in accordance with applicable law. Your continued use of or access to the Services following the posting of any changes constitutes acceptance of those changes.